CarFactBook Diagnostics V2.3

Start with what the car is doing.

Choose a symptom and, when possible, an exact vehicle code. Work through structured observations first, then compare them with reviewed owner evidence. CarFactBook does not invent a diagnosis or rank a failed part from unsupported anecdotes.

Symptom first

What are you seeing?

Choose an exact vehicle

Selected: Mitsubishi eK X B38W · 2019–2023

Structured checks

Work through observations, not guesses

0/2 checked
Safety first. High-voltage hybrid/EV systems can be hazardous. Do not open or probe high-voltage components unless you are trained and equipped for the vehicle.
Check 1

Is there an exact hybrid-system warning or diagnostic code?

The exact message/code is stronger evidence than guessing which hybrid component failed.

Check 2

Does the vehicle enter READY normally?

READY status is a useful observation for the next diagnostic step.

These checks organize observations and safety decisions. They are not a substitute for manufacturer service procedures or a qualified diagnosis, and CarFactBook does not assign a failed part without supporting evidence.

Diagnostic summary

Further evidence required. 0 of 2 observations recorded.

Answers stay on this page until you leave or change vehicle/symptom. Optional saving stores only this session on this browser, separate from Garage and Vehicle Passport. It is not uploaded or shared. Restore explicitly after returning to the same selection; references are refreshed from CarFactBook.

Preparing session summary…

After a mechanic checks the car

Close the loop with the actual diagnosis, repair, part, cost and outcome. The exact vehicle, symptom area and your diagnostic observations are prefilled, but you can edit them before submitting.

Choose an exact vehicle above to prepare a repair-outcome report.Reports remain pending until CarFactBook reviews them. A diagnostic session does not become a confirmed diagnosis automatically.
Mitsubishi eK X B38W

Useful references for your exact car

These references relate to the selected symptom. They do not identify a faulty component or recommend replacing it. Confirm equipment, production period and source caveats for your individual car.

Verified facts

Mild-hybrid assist motor →

SM21 AC synchronous motor · 2.0 kW at 1,200 rpm · 40 Nm at 100 rpm

Assist motor, not the gasoline engine.

Mitsubishi Motors · Verified 2026-10-04

Reviewed repair evidence

Hybrid-system problem

0 related reports

Reports are matched by related system category for Mitsubishi eK X B38W. Compare the recorded symptom and outcome; a repair on another car does not diagnose yours.

No reviewed match yet. CarFactBook will not manufacture a likely cause just to fill this screen. Check the exact vehicle facts or contribute a real repair outcome through Problems.

Browse or contribute reviewed problem & repair evidence →